WHITELISTING

Implementing the information below will help ensure that you receive these e-mail communications.

  1. Desktop-level: Please add the following e-mail addresses (e.g., insiteonline@housingcenter.com or memberinfo@housingcenter.com) to your address book or safe sender lists. See directions below.
  2. Server-level: If you are still having problems, then see below for directions on how to forward information to your e-mail administrator.

Directions to setup your e-mail clients for desktop-level whitelisting

AOL Subscribers:

  1. From your mailbox screen, select the drop down arrow to the right of Mail Options and then click on Address Book.
  2. Click the Add button (Add Contact for version 8.0).
  3. Type in or cut/paste the supplied return e-mail address into the Screen Name block; click Save.

Hotmail Subscribers:

  1. Select the Options links in the upper right of the screen.
  2. Click on Junk E-mail Protection and click on Safe List.
  3. Type in or cut/paste the supplied return e-mail address into the the box; click Add.

Yahoo Subscribers:

  1. From your mailbox screen, click on the drop down arrow to the right of the Addresses.
  2. Select Add Contact.
  3. Type in or cut/paste the supplied return e-mail address into the the E-mail box; click Save.

MSN Subscribers:

MSN 8

  1. Click on E-mail settings and s elect the Junk Mail link.
  2. Click on Safe List and choose Add an item to this list.
  3. Type in or cut/paste the supplied return e-mail address into the the Safe List box; click Add.

MSN 9

  1. Click on Settings: E-mail / Junk e-mail.
  2. Choose the Junk E-mail Guard link and select Safe List.
  3. Type in or cut/paste the supplied return e-mail address into the Safe List box; click Add.

Juno/Netzero Subscribers:

  1. From your mailbox screen, click on the Address Book tab.
  2. Next to the Lists tab, click the Add New Contact link.
  3. Type in or cut/paste the supplied return e-mail address into the E-mail Address block; click Save.

Earthlink Webmail Subscribers:

  1. From your mailbox screen click on the Address Book.
  2. Click the Add button.
  3. Type in or cut/paste the supplied return e-mail address into the E-mail block; click Save.

Outlook 2003: (instructions for 2007 version will be available soon)

  1. From your inbox, select Actions.
  2. Choose Junk E-mail and click on Options Address Book.
  3. Click the Safe Senders tab. Then, type in or cut/paste the supplied return e-mail address into the block area; click OK.

Directions for e-mail administrators to setup server-level whitelisting

Send this information to your e-mail administrators:

  • MagnetMail E-mail Service Provider: Real Magnet (www.realmagnet.com).
  • The sending server's Internet Protocol (IP) is either:
    • 66.70.82.40
    • 64.106.137.140
    • Or, 209.18.70.1 through 209.18.70.254
    All of the above IPs are sub-domains of magnetmail.net (mail*.magnetmail.net).
  • The return path is: mmreturn@magnetdev.com
    (66.70.25.24).
  • If you or a client has a private IP address, contact MagnetMail/Real Magnet customer support:
    301.652.4025.